{"id":72,"date":"2015-02-28T15:45:15","date_gmt":"2015-02-28T15:45:15","guid":{"rendered":"https:\/\/us-themes.com\/wp\/Vittoria\/?p=72"},"modified":"2015-09-30T14:23:57","modified_gmt":"2015-09-30T14:23:57","slug":"this-post-looks-beautiful-even-with-long-interesting-title","status":"publish","type":"post","link":"https:\/\/contel.com.ve\/?p=72","title":{"rendered":"CASO DE \u00c9XITO GATEWAY DE VoIP EPYGI"},"content":{"rendered":"<div class=\"l-submain\"><div class=\"l-submain-h g-html i-cf\"><p><a ref=\"magnificPopup\" href=\"https:\/\/contel.com.ve\/wp-content\/uploads\/2013\/12\/epygi.png\"><img loading=\"lazy\" class=\" size-medium wp-image-3342 alignleft\" src=\"https:\/\/contel.com.ve\/wp-content\/uploads\/2013\/12\/epygi-300x218.png\" alt=\"epygi\" width=\"300\" height=\"218\" srcset=\"https:\/\/contel.com.ve\/wp-content\/uploads\/2013\/12\/epygi-300x218.png 300w, https:\/\/contel.com.ve\/wp-content\/uploads\/2013\/12\/epygi-275x200.png 275w, https:\/\/contel.com.ve\/wp-content\/uploads\/2013\/12\/epygi.png 336w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>Los dispositivos de Epygi ofrecen una gama de productos fiables, seguros, f\u00e1cil de instalar y manejar. Los Gateways de VoIP Quadro de Epygi funcionan con la mayor\u00eda de los tel\u00e9fonos SIP y softphones, tales como Yealink, Aastra, Snom, Grandstream, Polycom, Counterpath, Bria, Xlite, etc. Y pueden ser integrados con centrales anal\u00f3gicas.<\/p>\n<p>&nbsp;<\/p>\n<p>A continuaci\u00f3n presentamos el caso de \u00e9xito de una organizaci\u00f3n l\u00edder en Venezuela en la distribuci\u00f3n de Fotocopias Empresariales.<\/p>\n<p><strong>Problema de la Organizaci\u00f3n<\/strong><\/p>\n<ul>\n<li>Las llamadas entre las sucursales se realizaba haciendo uso de l\u00edneas anal\u00f3gicas, los costos anuales en llamadas de larga distancia nacional e internacional produc\u00edan un fuerte impacto en el presupuesto de la empresa.<\/li>\n<li>La central anal\u00f3gica no pose\u00eda sistema de enrutamiento de llamada de forma autom\u00e1tica, todas las llamadas entraban de forma directa en la recepci\u00f3n y cuando la recepcionista no se encontraba en su puesto se perd\u00edan las llamadas.<\/li>\n<li>La empresa necesitaba instalar un call center para atender las solicitudes de sus clientes y el costo de implementaci\u00f3n era extremadamente costoso.<\/li>\n<\/ul>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>Soluci\u00f3n <\/strong><\/p>\n<ul>\n<li>Se instal\u00f3 un Gateway de VoIP en cada sucursal de la empresa, el cual se integr\u00f3 con las centrales telef\u00f3nica ya existentes, los Gateway de VoIP de Epygi fueron configurados para establecer comunicaciones entre las diferentes sedes de la empresa v\u00eda VPN, se instal\u00f3 un men\u00fa de voz el cual orientaba las llamadas por departamento o usuarios y por \u00faltimo se instal\u00f3 una licencia en el Gateway para activar el sistema de call center que ya viene integrado en el Gateway.<\/li>\n<\/ul>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>Resultados <\/strong><\/p>\n<ul>\n<li>Se logr\u00f3 reducir significativamente los costos de llamadas entre sucursales, tanto a nivel nacional como internacional.<\/li>\n<li>Se disminuy\u00f3 el n\u00famero de llamadas perdidas, lo cual permiti\u00f3 mejorar la percepci\u00f3n de los clientes de la empresa.<\/li>\n<li>Se aprovecha la plataforma VPN ya existente en la empresa para enrutar las llamadas entre las sucursales.<\/li>\n<li>Se implement\u00f3 un call center a bajo costo.<\/li>\n<\/ul>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>Valor Agregado<\/strong><\/p>\n<ul>\n<li>La soluci\u00f3n ofrecida permite tomar l\u00ednea desde las centrales remotas y hacer llamadas internacionales de forma local.<\/li>\n<li>Cuando se deja un mensaje de voz en la contestadora el Gateway puede hacerlo llegar v\u00eda correo electr\u00f3nico.<\/li>\n<li>Los Gateways permiten instalar tel\u00e9fonos de VoIP en la red los cuales se pueden comunicar con los tel\u00e9fonos anal\u00f3gicos o digitales existentes en la empresa. Ahorrando la instalaci\u00f3n de cableado.<\/li>\n<\/ul>\n<p><strong>Diagrama de implementaci\u00f3n <\/strong><\/p>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/contel.com.ve\/wp-content\/uploads\/2013\/12\/epygi2.png\"><img loading=\"lazy\" class=\"  wp-image-3343 aligncenter\" src=\"https:\/\/contel.com.ve\/wp-content\/uploads\/2013\/12\/epygi2-300x169.png\" alt=\"epygi2\" width=\"496\" height=\"246\" \/><\/a><\/p>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Los dispositivos de Epygi ofrecen una gama de productos fiables, seguros, f\u00e1cil de instalar y manejar. Los Gateways de VoIP Quadro de Epygi funcionan con la mayor\u00eda de los tel\u00e9fonos SIP y softphones, tales como Yealink, Aastra, Snom, Grandstream, Polycom,&#8230;<\/p>\n","protected":false},"author":1,"featured_media":3342,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[50,55],"tags":[56],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CASO DE \u00c9XITO GATEWAY DE VoIP EPYGI - Contel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/contel.com.ve\/?p=72\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CASO DE \u00c9XITO GATEWAY DE VoIP EPYGI - Contel\" \/>\n<meta property=\"og:description\" content=\"Los dispositivos de Epygi ofrecen una gama de productos fiables, seguros, f\u00e1cil de instalar y manejar. Los Gateways de VoIP Quadro de Epygi funcionan con la mayor\u00eda de los tel\u00e9fonos SIP y softphones, tales como Yealink, Aastra, Snom, Grandstream, Polycom,...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/contel.com.ve\/?p=72\" \/>\n<meta property=\"og:site_name\" content=\"Contel\" \/>\n<meta property=\"article:published_time\" content=\"2015-02-28T15:45:15+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2015-09-30T14:23:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/contel.com.ve\/wp-content\/uploads\/2013\/12\/epygi.png\" \/>\n\t<meta property=\"og:image:width\" content=\"336\" \/>\n\t<meta property=\"og:image:height\" content=\"244\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"smartapps\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/contel.com.ve\/#website\",\"url\":\"https:\/\/contel.com.ve\/\",\"name\":\"Contel\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/contel.com.ve\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"es\"},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/contel.com.ve\/?p=72#primaryimage\",\"url\":\"https:\/\/contel.com.ve\/wp-content\/uploads\/2013\/12\/epygi.png\",\"contentUrl\":\"https:\/\/contel.com.ve\/wp-content\/uploads\/2013\/12\/epygi.png\",\"width\":336,\"height\":244},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/contel.com.ve\/?p=72#webpage\",\"url\":\"https:\/\/contel.com.ve\/?p=72\",\"name\":\"CASO DE \u00c9XITO GATEWAY DE VoIP EPYGI - Contel\",\"isPartOf\":{\"@id\":\"https:\/\/contel.com.ve\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/contel.com.ve\/?p=72#primaryimage\"},\"datePublished\":\"2015-02-28T15:45:15+00:00\",\"dateModified\":\"2015-09-30T14:23:57+00:00\",\"author\":{\"@id\":\"https:\/\/contel.com.ve\/#\/schema\/person\/a09eb2e572ce339bc11260b3ecbb38fa\"},\"breadcrumb\":{\"@id\":\"https:\/\/contel.com.ve\/?p=72#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/contel.com.ve\/?p=72\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/contel.com.ve\/?p=72#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\/\/contel.com.ve\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"CASO DE \u00c9XITO GATEWAY DE VoIP EPYGI\"}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/contel.com.ve\/#\/schema\/person\/a09eb2e572ce339bc11260b3ecbb38fa\",\"name\":\"smartapps\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/contel.com.ve\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/\/secure.gravatar.com\/avatar\/b922e19ceb088835cb10db0ecac0d5ab?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/\/secure.gravatar.com\/avatar\/b922e19ceb088835cb10db0ecac0d5ab?s=96&d=mm&r=g\",\"caption\":\"smartapps\"},\"url\":\"https:\/\/contel.com.ve\/?author=1\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"CASO DE \u00c9XITO GATEWAY DE VoIP EPYGI - Contel","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/contel.com.ve\/?p=72","og_locale":"es_ES","og_type":"article","og_title":"CASO DE \u00c9XITO GATEWAY DE VoIP EPYGI - Contel","og_description":"Los dispositivos de Epygi ofrecen una gama de productos fiables, seguros, f\u00e1cil de instalar y manejar. 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